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  <url>
    <loc>https://www.shiftflow.ca/ideas</loc>
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    <lastmod>2026-04-01</lastmod>
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  <url>
    <loc>https://www.shiftflow.ca/ideas/scaling-is-a-systems-problem-not-a-logistics-one</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-04-01</lastmod>
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      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f76b74c4-75dd-4700-be16-99caa41552f0/4.jpg</image:loc>
      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/2cb4e23f-9e5f-440e-82e9-73c761036a24/5.jpg</image:loc>
      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/cb2c5fb6-4989-4428-9beb-e6640244ef7d/6.jpg</image:loc>
      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/29a87e5e-3e35-4ae0-9150-0f4c1b60b2a9/7.jpg</image:loc>
      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/9c8b1bd6-83e4-4a30-9df9-105341930df4/8.jpg</image:loc>
      <image:title>Ideas - Scaling Is a Systems Problem Not a Logistics One - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/lab-legacy-from-temporary-space-to-lasting-change</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-20</lastmod>
    <image:image>
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      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1dd61820-f7c5-4dc5-a55a-bca341932eb5/3.jpg</image:loc>
      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/3269b14b-78e2-4277-a617-76ad2f085540/5.jpg</image:loc>
      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/bb34b762-eb0b-4345-acad-d2da71893727/4.jpg</image:loc>
      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f453ae4b-1a9c-4ace-b6de-4dcca2b4f0cf/7.jpg</image:loc>
      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f6ffc980-ca94-49ea-943c-98b098da5cd1/8.jpg</image:loc>
      <image:title>Ideas - Lab Legacy: From Temporary Space to Lasting Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/adjusting-in-degrees</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/6217b542-4461-4bed-89c3-58d9493d320f/Adjusting+in+Degrees+image+1.jpg</image:loc>
      <image:title>Ideas - Adjusting in Degrees - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/6282ce5b-dc5c-4f88-9ae9-d31277add7b2/Adjusting+in+Degrees+image+2.jpg</image:loc>
      <image:title>Ideas - Adjusting in Degrees - Make it stand out</image:title>
      <image:caption>Systems change represented by people pulling at the trunk of a tree</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/64ba218e-2125-4d18-a493-ff3ce3a7b908/Adjusting+in+Degrees+image+3.jpg</image:loc>
      <image:title>Ideas - Adjusting in Degrees - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/4b7d27fb-cd1e-489a-acaa-5f19c0f3a4e1/Adjusting+in+Degrees+image+4.jpg</image:loc>
      <image:title>Ideas - Adjusting in Degrees - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/budget-cuts-rarely-transform-systems</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/febf60ba-02a3-4956-ba1b-8c1dceaa3533/austerity+image+3.jpg</image:loc>
      <image:title>Ideas - Why Budget Cuts Without Resource Reallocation Rarely Transforms Systems - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/8621cc3a-c959-4d0e-85f4-35d751cc914e/Austerity+image+1.jpg</image:loc>
      <image:title>Ideas - Why Budget Cuts Without Resource Reallocation Rarely Transforms Systems - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/7dafae75-5399-46cd-9afe-db3a09217b7b/austerity+image+2.jpg</image:loc>
      <image:title>Ideas - Why Budget Cuts Without Resource Reallocation Rarely Transforms Systems - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/3bcd96cf-dc57-4d3e-bd96-8b83923d5b00/aaevky.jpeg</image:loc>
      <image:title>Ideas - Why Budget Cuts Without Resource Reallocation Rarely Transforms Systems - Innovation should be treated as a core function of the organization.</image:title>
      <image:caption>When deficit pressure is chronic, governments should protect an explicit flow for change capacity  (e.g. analysis, service redesign, digital and operational enablement, and workforce transition support) or risk becoming trapped in a reactive austerity cycle.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/8f824816-0091-46a1-acab-7c970d149884/austerity+image+4.jpg</image:loc>
      <image:title>Ideas - Why Budget Cuts Without Resource Reallocation Rarely Transforms Systems - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/there-is-no-transformation-without-integration</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/2dde397f-db36-4a01-920b-d2610b8d48b3/Integration+1.png</image:loc>
      <image:title>Ideas - There Is No Transformation Without Integration - Make it stand out</image:title>
      <image:caption>The Hero’s Journey Wiki page</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/263d81ca-3970-4ea0-b7f5-16ef3738e5b7/Brown+Cave+Great+Outdoors+Month+Facebook+Post.jpg</image:loc>
      <image:title>Ideas - There Is No Transformation Without Integration - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/ddb6483a-d6d8-4aa8-aeda-554912956b68/Heroines+Journey.png</image:loc>
      <image:title>Ideas - There Is No Transformation Without Integration - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/bf8c7fda-d4cf-406a-8fa3-a1283769d143/Integration+3.png</image:loc>
      <image:title>Ideas - There Is No Transformation Without Integration - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/68891f60-ad5c-4519-a0a5-be1e43b25fee/Intergration+4.jpg</image:loc>
      <image:title>Ideas - There Is No Transformation Without Integration - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/teaching-innovation-in-government</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/2446dfb2-2bc3-4075-b676-0baad83b8a91/Innov+1.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>We used this template to capture fictional profiles of end-users and stakeholders in order to ground their work in a human experience.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/8c44d7bd-ce07-4b04-9c43-e25adf873957/Innov+2.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>We used this template to get participants started in empathizing with end-users and stakeholders.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/45e4ed2c-3034-4e74-8f1a-8bb753f0f9bb/Innov+3.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>We used this template to help get participants started thinking through the problem they are trying to solve.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/810efc26-9a43-4904-bd6e-f60f74788add/Innov+4.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f9c04f81-b210-4fef-8ba2-d6919a31f429/Innov+5.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/819fb252-18e7-4c42-8b48-c1d28d3e2388/Innov+6.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/c7ce4cb2-15a0-433c-aec4-6df319e70226/Innov+7.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f4b24725-8428-4043-9619-d0cc9122817c/Innov+8.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/c8329019-febd-4b1f-a9aa-22b05480cae6/Innov+9.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>This template was adapted from an Open North report</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1d240d5b-3c60-4ac3-a1f6-d63a7b3af51d/Innov+10.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/9729b964-7bcc-40f2-88da-3a996884b4ae/Innov+11.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/d89f5465-c434-4d86-bbb2-8e7b1c814e55/Innov+12.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>A structured brainstorming exercise that aims to begin stretching the thinking of participants.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f12ac01b-cf3e-4022-85e1-94949884647b/Innov+13.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>A semi-structured exercise whereby team members build off the ideas of their colleagues</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/0681193d-875c-4dee-985d-79c552fe94fd/Innov+14.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>This map guides teams through a discussion about the ideas they have generated before inviting them to do some traditional popcorn-style brainstorming. Is the idea familiar (status quo) or is it something we have not seen before (novel)? Will the idea address a symptom or address a root cause?</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/0b86f5d8-1475-4d50-8095-28e178928121/Innov+15.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Teams first captured their selected idea in this template.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f0e55e83-d932-4c90-8865-0e9311a5a413/Innov+16.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Then we taught DFV-I before they built their prototype</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/379b7792-6cfb-4cba-b5fb-6481f494d887/Innov+17.png</image:loc>
      <image:title>Ideas - Teaching Innovation in Government - Make it stand out</image:title>
      <image:caption>Then in turn each team presented their prototype for one minute and our colleagues provided feedback in the form of a question.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/surfacing-innovation-in-bureaucracy</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-13</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/0646a4df-e66a-4100-9d69-e0e0f419c2ad/SURFACING+1.jpg</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/da89f20c-ed25-405d-af53-db630fdaa658/Surfacing+2.jpg</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/b28be158-720b-4414-bce4-edbee1d481f5/Surfacing+3.jpg</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>A rather famous framing of corporate culture as an iceberg. Lynch, N. (2017). The Cultural Iceberg Explained. Available: https://www.lynchlf.com/blog/the-cultural-iceberg-explained/</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f51b3a96-9d03-4d8c-9e5f-48fab3c2aff9/Surfacing+4.jpg</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>Theory U Process and The Iceberg Model. I like this explanation: https://donellameadows.org/systems-thinking-resources/</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/5491c93a-fb55-49a8-9a16-80ee1cb50a0e/Surfacing+5.jpg</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/4ed199f7-c649-41fa-b7c9-aaef29f97390/Strat.png</image:loc>
      <image:title>Ideas - Surfacing Innovation in Bureaucracy - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/public-innovation-on-a-shoestring</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-03-29</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/49e950c1-36dc-4406-bb1d-f28ca398fd48/Shoestring+1.png</image:loc>
      <image:title>Ideas - The Government That Unlearns Fastest Wins: Bootstrapping Public Innovation and the Strategic Value of Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/8dcd3e89-efa2-4850-b1a4-a4561720e54b/Shoestring+2.png</image:loc>
      <image:title>Ideas - The Government That Unlearns Fastest Wins: Bootstrapping Public Innovation and the Strategic Value of Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/4dd94b9a-c3f1-4c81-a814-f6d12cc2b31a/Shoestring+3.png</image:loc>
      <image:title>Ideas - The Government That Unlearns Fastest Wins: Bootstrapping Public Innovation and the Strategic Value of Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/6b5b89c3-05d1-4275-a24b-efddf42cb074/Shoestring+4.png</image:loc>
      <image:title>Ideas - The Government That Unlearns Fastest Wins: Bootstrapping Public Innovation and the Strategic Value of Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/da73577c-6bde-4164-940d-aa0dafec08e1/Shoestring+5.png</image:loc>
      <image:title>Ideas - The Government That Unlearns Fastest Wins: Bootstrapping Public Innovation and the Strategic Value of Labs - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/creating-public-value-through-networked-governance</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-03-15</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/b267bba9-7944-4274-a0b5-da56ebeb5f20/SF+Branded+Networked+Gov.jpg</image:loc>
      <image:title>Ideas - Creating Public Value Through Networked Governance - Make it stand out</image:title>
      <image:caption>How networked governance and knowledge mobilization support a shift to an open government paradigm</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/90f190ab-8df3-4780-9dac-8aeca3e290dd/Networked+Gov+2.png</image:loc>
      <image:title>Ideas - Creating Public Value Through Networked Governance - Make it stand out</image:title>
      <image:caption>A map of the networked governance ecosystem in New Brunswick in 2017</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/accountability-without-effectiveness</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-03-01</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/bc6cc9cc-5b82-42c3-915b-1fe881eb1713/Accountability+without+Effectiveness.jpg</image:loc>
      <image:title>Ideas - Accountability Without Effectiveness - Make it stand out</image:title>
      <image:caption>Four purposes of data collection and analysis. Learning is fundamental to drive continuous improvement and performance excellence.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/87d1adfd-99a9-47a5-9a10-829c9c365603/Screenshot+2024-02-12+at+15.05.39.png</image:loc>
      <image:title>Ideas - Accountability Without Effectiveness - Make it stand out</image:title>
      <image:caption>We’re too busy measuring the number of passes the team in white makes to notice the moonwalking bear — you know, the thing that will surprise and delight our customers.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/teaching-prototyping-with-back-to-the-future-and-self-lacing-shoes</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-02-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/b7b64d5a-b01f-4517-a82b-a55e0978134f/Strat+%281%29.jpg</image:loc>
      <image:title>Ideas - Teaching Prototyping with Back to the Future and Self-Lacing Shoes - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/86163bc9-8887-4752-b355-e2d1be3e7523/Blog+-+1.png</image:loc>
      <image:title>Ideas - Teaching Prototyping with Back to the Future and Self-Lacing Shoes - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/fc99c127-1bfc-48b6-abd5-a19c8623d138/Shoes1.png</image:loc>
      <image:title>Ideas - Teaching Prototyping with Back to the Future and Self-Lacing Shoes - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/2f729bd2-2ddf-4dcb-abb8-3604ab6c778e/Shoes+2.png</image:loc>
      <image:title>Ideas - Teaching Prototyping with Back to the Future and Self-Lacing Shoes - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/butterfly-goo-and-digital-transformation</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-28</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/474fe6fc-0405-4737-970e-dbeaa666ea54/Butterfly+digital+transformation.jpeg</image:loc>
      <image:title>Ideas - Butterfly Goo and Digital Transformation - Make it stand out</image:title>
      <image:caption>We need new metaphors to describe the work of public service. Thanks to my former colleague Genevieve Lemieux for this image that inspired our CSPS Accelerator team to riff on this metaphor.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/facilitating-collaborative-problem-framing</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-11-14</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/8a6573d1-ac43-4daf-a2ad-ecb668502010/Screenshot+2023-11-14+at+9.43.38+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/cf73f10f-be30-4853-9dc9-228c08cfde35/Screenshot+2023-11-14+at+9.46.24+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/3c2ccaaa-54bf-4c8f-a013-3dd2f909b72f/Screenshot+2023-11-14+at+9.46.29+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/f5f35a01-659e-42b4-bbe0-fd83cb5cb486/Screenshot+2023-11-14+at+9.46.47+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/7f4061a6-d76f-48f1-b373-8208b261dd4c/Screenshot+2023-11-14+at+9.46.52+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/757512ee-8eea-4527-b842-fb99f03ed7d2/Screenshot+2023-11-14+at+9.46.57+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/24ad4c48-52c9-4b80-9a73-82ae44ece41c/Screenshot+2023-11-14+at+9.47.01+AM.png</image:loc>
      <image:title>Ideas - Facilitating Collaborative Problem Framing - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/beyond-the-crisis</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-10-24</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/390c0bb5-05ed-453d-b7c2-6b42bd0d9682/8.jpg</image:loc>
      <image:title>Ideas - Beyond the crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/ed935603-f874-4486-a6da-1b350b67f4eb/9.jpg</image:loc>
      <image:title>Ideas - Beyond the crisis - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/6c2f3e58-04b0-4905-be89-3927128bf94f/Screenshot+2023-10-24+at+1.35.32+PM.png</image:loc>
      <image:title>Ideas - Beyond the crisis - Make it stand out</image:title>
      <image:caption>https://twitter.com/svg/status/1244540212866400256?s=20</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/lean-organizational-change</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/41dbf2e4-6a05-49e7-bfdc-49914527116b/Adoption+Curve.jpg</image:loc>
      <image:title>Ideas - Lean Organizational Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/50ed1431-8d40-465b-aa21-ea31993570db/JN+5x5+%281%29.jpg</image:loc>
      <image:title>Ideas - Lean Organizational Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/608845c4-4115-4be1-a7a8-f2565c181e4d/1763381943143.jpeg</image:loc>
      <image:title>Ideas - Lean Organizational Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/all-the-product-roles-and-agile-scrummy-scrums-in-the-world</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-10-04</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1696433855841-5ID12PEIMJ1GQGT9SUFX/image-asset.jpeg</image:loc>
      <image:title>Ideas - All the product roles and agile scrummy scrums in the world - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1696433949471-7F43H1SQF1074S50SNYM/image-asset.jpeg</image:loc>
      <image:title>Ideas - All the product roles and agile scrummy scrums in the world - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/tips-for-innovative-workshop-and-program-design</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-09-18</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1695051307305-HNXWO5HD89GUOL0HCBE8/Breath++theory+U.jpg</image:loc>
      <image:title>Ideas - Tips for Innovative Workshop and Program Design</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1695051307547-DJA6XM5B8NVFMWW96HH1/Theory+U.jpg</image:loc>
      <image:title>Ideas - Tips for Innovative Workshop and Program Design</image:title>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/1695051924330-5HTNSSN57G1O8RI0RMQA/5.jpg</image:loc>
      <image:title>Ideas - Tips for Innovative Workshop and Program Design - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/the-loose-doorknob-effect</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2026-03-16</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/327a01fc-95b5-4f78-8429-d8eabfee726e/Footprints+%281%29.jpg</image:loc>
      <image:title>Ideas - The loose doorknob effect - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/3a30b34b-f2f6-4dac-a214-6ae7731d673a/Add+a+subtitle+%281%29.jpg</image:loc>
      <image:title>Ideas - The loose doorknob effect - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/paths-in-the-snow-a-meditation-on-individual-amp-organizational-change</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-09-05</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/0a15f4ea-491b-46d2-9756-b231972b08e4/Add+a+subtitle.jpg</image:loc>
      <image:title>Ideas - Paths in the Snow: A Meditation on Individual &amp;amp; Organizational Change - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/public-innovation-labs-the-new-brunswick-experience</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2023-08-30</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/5e61b626-e58b-43ca-b1ff-8cf215de0632/1.jpg</image:loc>
      <image:title>Ideas - Public Innovation Labs - The New Brunswick Experience - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/5ac26800-03c4-4f15-a274-fed592bb3131/2.jpg</image:loc>
      <image:title>Ideas - Public Innovation Labs - The New Brunswick Experience - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/7d259e3c-d78b-4b1a-9d45-c5e16efcc489/3.jpg</image:loc>
      <image:title>Ideas - Public Innovation Labs - The New Brunswick Experience - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/6d729de6-a04d-4096-968e-1099928ea4dd/4.jpg</image:loc>
      <image:title>Ideas - Public Innovation Labs - The New Brunswick Experience - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
  </url>
  <url>
    <loc>https://www.shiftflow.ca/ideas/no-lab-no-worries</loc>
    <changefreq>monthly</changefreq>
    <priority>0.5</priority>
    <lastmod>2024-03-22</lastmod>
    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/6453db33da68b4662db9e0f5/507beb7b-1d05-41f1-b520-dbaf43d85f07/1.png</image:loc>
      <image:title>Ideas - No Lab? No worries. - Make it stand out</image:title>
      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
    </image:image>
    <image:image>
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      <image:caption>A light green background with two dark star-shaped figures above the word "PROVOCATIONS" in black text, and a small logo with the word "beta" in the bottom right corner.</image:caption>
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